Use the five whys for root cause analysis

The five whys is a simple but effective technique for identifying a root cause. It involves asking "Why?" repeatedly until the answer reveals itself.

Posted  243 Views updated 6 months ago

In the context of business solutions, it's essential to understand the significance of data detective work and how to ask questions effectively can lead to finding the right solutions.

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This is one way critical thinking helps data professionals determine the right questions to ask in order to arrive at those solutions.

One very common question is, "What is the root cause of the problem?" A root cause is the reason why a problem occurs. So, by identifying and eliminating the root cause, data professionals can help stop that problem from occurring again.

The five whys is a simple but effective technique for identifying a root cause. It involves asking "Why?" repeatedly until the answer reveals itself. This often happens at the fifth "why", but sometimes you'll need to continue asking more times, sometimes fewer.

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